Cancellation & Refund Policy

Last updated on 31-07-2024 12:37:50

MAHALAXMI JWELLERS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

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Shipping Policy

Last updated on 31-07-2024 12:37:50

MAHALAXMI JWELLERS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a quick shipping policy. Under this policy:

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• Payment Verification: For prepaid orders, shipping will occur after payment has been successfully verified.

• Shipping Timeframe: All orders will be shipped within 48 hours of order placement.

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